WQI.web​qualityindex

Accessibility

European Accessibility Act

As of June 2025, e-commerce, banking, transport, and digital services in the EU must meet WCAG 2.1 AA — or pay fines that escalate per member state.

Authority
European Commission
Version
Directive (EU) 2019/882
Jurisdiction
European Union
Source
eur-lex.europa.eu
Last reviewed
2026-04-28
Last verified
pending

What it is

EU directive that took full effect on 28 June 2025. Requires accessibility for products and services placed on the EU market — websites, mobile apps, e-readers, banking, e-commerce, ATMs, ticketing. Effectively mandates WCAG 2.1 AA for digital surfaces.

Why it matters

Member states enforce individually with fines ranging from a few thousand euros to revenue-percentage penalties. Selling into the EU without EAA conformance is now a regulatory risk, not just a UX one.

Who it applies to

Applies to e-commerce, banking, ICT, transport-ticketing, and digital services in the EU as of June 2025.

  • Site types: E-commerce, SaaS / Product, Corporate / B2B, News / Publisher, Media / Streaming
  • Jurisdictions: European Union

How WQI scores it

Web Quality Index considers this standard satisfied when all of the 6 supporting factors pass.

# Factor Status
52 Accessibility statement page planned
54 Image alt text coverage planned
55 Heading hierarchy validity planned
56 Color contrast (WCAG AA) planned
57 ARIA labels presence and validity planned
58 Skip-to-content link planned

0 of 6 supporting factors are currently collected. Sites where the remaining 6 haven't been measured will show as partial or unknown on this standard until the data lands.

Related standards

Implements
WCAG AA
See also
WCAG AA , ADA

Standards that share factors with this one

Auto-computed from overlapping factor tickets in satisfiedBy, excluding standards already listed under "See also" above. Strong overlap suggests these standards rise and fall together when sites are scored.

Other references